Chatbot: A software program that imitates human-like user interaction.
builder: A platform for creating and launching chatbots.
channel: A location where a chatbot can be deployed and with which people can engage.
intelligence: A subfield of computer science that is frequently referred to as AI.
language processing(NLP): A subfield of artificial intelligence that aids computers in reading, comprehending, and making sense of human language.
Autoresponder: When a user delivers their first message, or a certain phrase, to the bot, an automated message is sent.
Broadcast: A message that is sent to all of your chatbot users.
Compulsory input: A piece of information users must enter before moving on to the next level.
Conversational UI: Everything that surrounds words is referred to as conversational UI.
Conversational UX: The experience of conversing with the bot is referred to as conversational UX.